Terms and Conditions

Terms & Conditions

These Terms & Conditions apply to all tours and travel services booked with Taj Mahal Tour trips. By confirming a booking, you agree to the terms outlined below.

Booking & Contract

Booking Confirmation

A booking is considered confirmed when:

• We receive the required advance payment, and
• You receive written confirmation (email or WhatsApp) from Taj Mahal Tour trips.

All correspondence related to bookings and travel services should be addressed directly to Taj Mahal Tour trips.

Payments

Advance Payment

A 20% advance payment is required to confirm most bookings.

Balance Payment

The remaining 80% balance is payable on arrival in India.

For select services such as special trains, luxury hotels, or peak-season bookings, partial or full payment may be required in advance. This will be clearly communicated before confirmation.

Accepted Payment Methods

We accept secure online payments through trusted gateways, including:

• Major credit and debit cards (Visa, MasterCard, American Express)
• Secure international online transactions

Payment Security

All payments are processed using SSL-encrypted and highly secure systems.

Cancellation Policy

Day Tours & Sightseeing Tours

• Free cancellation up to 24 hours before departure
• Full refund if cancelled within this period

Multi-Day Tour Packages

• Free cancellation up to 3 days before tour start date

Customized & Tailor-Made Tours

• Free cancellation up to 5 days before tour start date

If a specific tour page displays a different cancellation policy, that policy will apply.

Refund Policy

Refund Processing

• Approved refunds are issued to the original payment method
• Refund processing typically takes 7–21 working days, depending on banks and payment providers
• Any applicable bank or payment gateway charges may be deducted if charged by the provider

Identification Requirements

Mandatory Travel Documents

Valid photo identification is required for all travelers:

• Foreign nationals: Passport + valid visa
• NRI / OCI / PIO holders: Passport + OCI/PIO card
• Indian nationals: Passport / Driving License / Voter ID

Arrival & Departure Guidelines

Hotel Check-In & Check-Out

• Check-in and check-out times are governed by individual hotel policies
• Early check-in or late check-out is subject to availability
• Guaranteed early check-in requires booking the previous night

Vehicle Usage Policy

Transportation Guidelines

• Vehicle usage is limited to the confirmed itinerary
• Extra vehicle usage beyond agreed sightseeing or transfers is not included unless requested and approved in advance

Pricing & Itinerary Adjustments

Price Changes

Tour prices are based on prevailing costs. Any mandatory increase in:

• Government taxes
• Monument entrance fees
• Fuel or transport surcharges

will be communicated transparently if applicable.

Itinerary Changes

Itineraries may be adjusted due to:

• Weather conditions
• Road conditions
• Local regulations
• Traveler comfort and safety

Such changes are made in the traveler's best interest.

Responsibility & Liability

Our Role

Taj Mahal Tour trips operates as a tour organizer using trusted hotels, transport providers, and licensed guides.

Limitation of Liability

We are not responsible for delays or disruptions caused by:

• Weather or natural events
• Transport delays or breakdowns
• Government actions or regulations
• Health emergencies
• Events beyond our reasonable control

Travel Insurance

Travelers are strongly advised to carry comprehensive travel insurance.

Safety & Fraud Awareness

Important Notice: Taj Mahal Tour trips or its representatives will never:

• Ask for credit/debit card numbers, CVV, OTP, or banking passwords
• Request money transfers to personal accounts
• Ask you to install remote access applications

Report any suspicious activity immediately at: info@tajmahaltourtrips.com

Force Majeure

Uncontrollable Events

Taj Mahal Tour trips shall not be liable for failure or delay in services due to events beyond reasonable control, including:

• Natural disasters
• Pandemics or epidemics
• Political disturbances
• Government restrictions
• Transport shutdowns

Jurisdiction

Legal Jurisdiction

All disputes arising from bookings or services shall be subject to the jurisdiction of Delhi courts, India.

Payment Summary

• 20% advance to confirm booking
• 80% payable on arrival in India
• Secure online payment accepted

Cancellation Summary

• Day tours: Free up to 24 hours
• Multi-day tours: Free up to 3 days
• Customized tours: Free up to 5 days